TODAY 09:14
Seventeen minutes. One adverse event.
Then: ninety seconds.
The work the coordinator trained for is the work she gets back.
The work, as it is done today
A coordinator reads the progress note. The CTCAE PDF is open in another tab. She scrolls through 837+ criteria to find “neutropenia.” She reads the grade definitions. Grade 1 is ANC less than the lower limit of normal to 1,500 per cubic millimeter. Grade 2 is 1,500 to 1,000. Grade 3 is 1,000 to 500. Grade 4 is below 500. Grade 5 is death.
She returns to the note to find the ANC. The note says “low neutrophil count,” not a number. She opens the labs tab. She finds ANC of 780. Grade 3.
She documents the grade, the date, the attribution (the chemo, the antibiotic, the underlying disease?), the severity, the seriousness, the expectedness, the action taken, the outcome. She writes the narrative. She closes the encounter.
Seventeen minutes. One adverse event. Eight more patients are on her list today. Each with two to four events.
The work, with Burna
The coordinator opens the patient encounter in the EHR. Burna launches as a SMART on FHIR app inside Epic or Oracle Health. No new login, no second window.
Burna has read the note, the labs, the medication list, the prior cycles, and the regimen protocol. It surfaces the adverse events with suggested grades. “Neutropenia, Grade 3. ANC 780 on 2026-04-12. CTCAE v5.0 criterion: Grade 3 equals less than 1,000 to 500 per cubic millimeter. Source: labs tab, CBC, 2026-04-12 08:17.”
The coordinator clicks “show me why.” The criterion, the source sentence, and the attribution reasoning (WHO-UMC Probable to FOLFIRINOX, Possible to the trial drug) are visible. No black box. She agrees. She clicks sign. The grade flows into Medidata. The narrative is drafted. She moves to the next event.
Two minutes. One adverse event.

